Soul Story Sales 1:1 VIP Virtual Retreat - Terms and Conditions

This Participation Agreement (“Agreement”), governs the terms and conditions for participation by a Client identified below (“Client”) in the Soul Story Sales 1:1 VIP Virtual Retreat (“Programme”) created by Sarah White (trading as “Sarah PJ White” of The Granary, Town Farm, Boyton, Launceston, Cornwall, PL15 9RJ) (“Coach” or “Consultant” or “me” or “I”).


I trade as Sarah PJ White and I am a provider of coaching, training and consultancy services for small business owners. I run retreats, virtual retreats, 1:1 and group programmes, and self-study courses as part of my offerings. You joined one of my 1:1 coaching programmes.

We have therefore agreed to enter into this Agreement together. I will now set out what the Programme will deliver to you, how you will interact and learn during this Programme, and grant you rights to access and use certain of my bespoke methodologies and materials on the terms and conditions set out in this Agreement.

Programme Fee and Payment Schedule

The full price of this programme is £900, and this is payable in full at time of purchase. If you choose to pay in instalments, you are agreeing to pay £300 at time of purchase, followed by two additional payments of £300, at monthly intervals after purchase and payment of the first payment. 

The Programme does not include VAT. Where VAT is applicable, I will cover that for you.

The Programme fee includes:

- Access to a Programme Area to access and download any documentation included in the course.

- 5 x mentoring calls with Sarah White, as detailed within the Programme.

- Downloadable workbook, templates and guides. 

- Any bonus content advertised at time of purchase.

The Programme

The Programme is designed to guide and educate you through aspects of storytelling in a business capacity and how to use stories within your marketing to help market yourself in a more authentic way. 

The Programme start date will be the date upon which the Programme is purchased (“Programme Start Date”). 

The Programme comprises 5 x one-to-one Zoom sessions, as well as downloadable PDFs, a workbook, templates and guides. 

You will be provided with access to a Programme Area as part of the Services.

The Zoom sessions vary in length. The first two Sessions (“Session”) will last for a maximum of one and a half hours. The remaining three sessions will be for a maximum of one hour. 

It is the client’s responsibility to book in and attend these Zoom Sessions and to also implement any learning from the Programme. 

Either of us may cancel a session by notice in writing, by email or by telephone to the other no less than 24 hours prior to the start of the Session.

The client has access to the downloadable elements of this programme for the lifetime of the Programme. I reserved the right to discontinue the Programme, but if this should happen, I will give you due notice ahead of the discontinue date.

The Programme is subject to modification at any time per my discretion, and I will give due notice of any changes.

This Agreement should be read in conjunction with my Privacy Policy, Website Terms of Use, which can be found on my website and

Cancellations & Refunds

I adhere to the statutory 14 Day Refund Policy for Digital Products. However, once any call has been booked, or any training documentation downloaded or viewed, the Participant waives the right to this refund policy immediately and no refunds can be given.

Requests for cancellations and/or refunds received by “me” outside of this will not be honoured and any outstanding balance owed to ‘me’ for the Programme must be paid in full.

Your Participation In This Service

You agree that full participation in the Service is necessary in order to achieve the best possible results and outcomes from your personal perspective. 

You accept and agree that you are one hundred percent 100%) responsible for your own actions, including your participation, progress, and results during the Terms of the Service. 

You agree that you are responsible for your own personal wellbeing and that the Service is not to be used in lieu of professional advice for legal, financial, medical, tax or other matters normally handled by professionals.

I will do my best to support you with getting the maximum benefit from the provision of the Service, but I cannot guarantee that the Service will meet your specific expectations or that you will achieve any particular outcomes or results, financial or otherwise. 


I agree not to (except in the proper course of my duties) use or disclose to any third party any Confidential Information. This restriction does not apply to:

a) any use or disclosure authorised by you or required by law; 

b) any use or disclosure which I in my absolute discretion, consider necessary or advisable in order to prevent illegal acts or harm to you or to others; or

c) any information which is already in, or comes into, the public domain otherwise than through my unauthorised disclosure.

Data Protection and Intellectual Property

You acknowledge and agree that your personal data will be processed by and on behalf of me as part of me providing you with the Services.

All Intellectual Property Rights and all other rights in the materials and content that I use within the Sessions are owned by me alone. 

Participants will not use, copy, publish, reproduce, share or allow anyone else to use or reproduce such content or materials in any way, without prior written permission from me.

I grant to you a limited, non-exclusive, non-transferable, non-sub licensable revocable licence to use all or any of the content or material used in the Sessions for the purposes for which the Sessions were provided only.

You may not, without my prior written consent, make any audio or visual recordings of all or any part of our Sessions. 


The Service and access to any of its content is made available without warranty of any kind. I have taken all reasonable steps to ensure that it is of satisfactory quality and reasonably fit for the purpose for which it was advertised and on the basis of which you purchased. 

To that end, I give no specific guarantee or reassurance as to the results of participating in the Service and/or using the content. You accept and agree that your entry into any programme does not guarantee you any specific results in your personal or professional life, career, or business growth. The results and benefits received by participants in the Programme can and do vary.

Any testimonials provided on my website or otherwise do not and are not intended to represent or guarantee that any other participant in our Services will receive the same results or benefits.

Governing Law and Jurisdiction

This agreement shall be governed by English law. The courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim that arises out of or in connection with this agreement or its subject matter.

Entire Agreement

This agreement sets out the entire agreement between us in relation to your rights as a recipient of the Service. This agreement supersedes any and all prior agreements, communications, and proposals. You agree that in entering into this Agreement you have not relied on any statement or representation made by any person (including third party) relating to membership of the Programme or provision of the Service.



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